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  • Archive for August, 2008

    Reaching the mobile generation

    Thursday, August 21st, 2008

    antti_o.gif For anyone interested in mobile marketing to youth, have a look at Antti Ohrling, co-founder of Blyk, blog.  He talks about the state of the youth market and how best to reach it.  He was participating in the ‘YPulse Mashup 2008′ in San Francisco, organized by YPulse, a media platform and blog for youth media and marketing professionals.

    Some of his key points:

    • Young people have become more difficult to reach due to rapidly changing, savvy media habits
    • Marketers have a lack of understanding when it comes to young people
    • Europe is ahead of the curve in youth related issues and many trends are created overseas

    His conclusion: “Relevancy and engagement matter to the youth audience and mobile is the perfect media for relevant and interactive communication”.

    You can read the full post here.

    Loop 2008 - Digital Culture event 16th August 2008

    Wednesday, August 13th, 2008

    For those of you wish a passion for all things digital culture, why not give Loop a visit this weekend in Brighton?  Find out more at Loop 2008.

    Loop 2008 - 16th August 2008, Brighton

    Digital - some facts & figures

    Sunday, August 10th, 2008

    My students (I teach the IDM’s Certificate in Digital Marketing qualification) often ask me where they can find a useful list of facts and figures on digital. So, below is my attempt at bringing together such a list. It’s not exhaustive, but more a start. I will add to it periodically and keep it growing.

    It’s organized by subject matter to make it easy to find information on the things you’re most interested in.

    Also, you might like to try e-Consultancy.com’s ‘Compendium of Internet Statistics’ which is available via their website.

    Enjoy!

    Mobile
    6bn - the number of texts we send every month in the UK
    120% - the mobile penetration rate in the UK (that is, the number of handsets in active operation)
    25% - the number of people with a mobile phone in the UK that access the Internet
    58m - the number of users that sent picture & video messages from their mobile

    Internet Audience
    Worldwide Internet users - 824,435 million (total unique)
    Europe - 232,866 million
    North America - 183,823 million
    Asia Pacific - 308,817 million
    MENA - 39,904 million
    UK - 34.2 million

    UK Internet Reach - ComScore

    The average age of the UK Internet user is 38.

    Share of 55+ year-olds has increased from 16% to 19% in just over a year, hence the arrival of sagazone.

    MiniClip has the youngest UK online audience average age (28.1).

    Marks & Spencer has the oldest online average age (46.5).

    Online advertising
    £3.4bn - the UK market size forecast for 2008, according to the IAB.

    eMarketer.com - UK Ad Spend

    By 2010, 80%of Microsoft’s $1 billion advertising budget will be spent online.

    Search Marketing

    According to the Internet Archive, there are over 85 billion web pages on the Internet.

    There are 23 million web searches in the UK every day!  That’s 1 million searches an hour, or, 264 queries a second..

    730 million - That’s the number of searches carried out in June 2008, with over half a billion click throughs.

    £406m - Google’s UK ad revenue for Q1 2008
    £1.7bn - Google’s forecast ad revenue for 2008

    Google - 2008 ad revenue
    €8.1 billion - Forrester predicts that European Search investment will reach by 2012

    What do people click on in search?

    72% of search users click on Natural Search Results in Google
    61% of search users click on Natural Search Results in Yahoo!
    71% of users in MSN click on Paid ads, whilst only 29% click on Natural search
    AOL users click equally (50/50) on Paid ads and Natural search results

    99% of Click-thrus come from Pages 1 & 2

    16.6% - the average amount of Click-fraud now reported by search engines on paid ad campaigns

    BBC iPlayer
    1.5 billion - the number of programmes expected to be viewed in 2008 on iPlayer
    2.8 billion - the number of programmes watched on iPlayer by 2012

    Social media & Social networking

    Social networks have grown by over 87% in the last year.

    By 2010, they will account for £2.2 billion in advertising revenues worldwide.

    Facebook - 14.35m unique users in April 2008

    Bebo: 12.03m unique users in April 2008
    MySpace UK: 8.5m unique users in April 2008

    YouTube: 100million video views daily & 65,000 new videos uploaded daily
    Technorati: Tracking 65m+ blogs

    Interactive Digital Advertising – blending creative & data

    Sunday, August 10th, 2008

    Colin Elms, Country Manager UK, EyewonderArticle provided by Colin Elms, Country Manager, Eyewonder
    Interactive Digital Advertising is the next evolution of advertising - combining the accessibility and intelligence of the Internet and other forms of digital media with the benefits of interactivity - the final frontier of proactive engagement. As importantly, digital media delivers information in the form of consumer data that can be diced and spliced to optimize impact for both advertisers and consumers alike.

    Digital advertising isn’t just about the digital delivery platform; it’s about the interactivity and data that can be extracted and utilized. Many of the larger industry players, such as Google and Microsoft, fail to see that brand advertising is as much about creativity and interactivity as it is about the numbers. While this model may, on the surface, appear to create more efficient media buys, it actually lessens
    opportunities for brand differentiation and ultimately limits potential for the future.

    Open and shared access to data between advertisers, agencies and content owners allows for more effective advertising in the long haul, whereas the “black box” model stunts creativity by placing all data and decisions in the hands of the publisher. Over time, this “commoditization” will result in a battle of who is willing to pay more for better results - effectively hobbling overall advertiser media efficiency and limiting a brand’s ability to compete. Media efficiency can’t overtake creative strength. Consumers want and demand uniqueness from a brand. Creativity is the key to that uniqueness.

    The impact of this new focus on Interactive Digital Advertising is that the desired brand experience drives the creative input, requiring artistic skill and analytics to work in harmony. The sustainable difference for brands will be the combination of creative and data. Brand managers will be tasked with a more thoughtful and detailed approach to the brand experience because of the new, multifaceted options for interaction. They will think not in terms of 16 ads to make an impression, but rather one or two.

    The future will find consumers demanding real-time, highly customized and intimate brand interactions. A boundary-less Internet will allow for digital media to live and breathe across multiple digital platforms, further integrating itself into our everyday lives. It is in this environment that Interactive Digital Advertising will thrive - advancing brands in ways never imagined.

    Interactive Digital Advertising is the future. We are standing at the threshold of an entirely new marketing experience where technology becomes the facilitator for unlimited potential rather than the gating factor to creative innovation. Consumers will realize more relevant and enjoyable brand experiences delivered at their discretion and pace. Advertisers and agencies will enjoy a limitless creative palette matched with a “crystal ball-like” sphere of data placing the industry’s elusive Holy Grail - the seamless marriage of creative and data - within their reach.

    Yell.com launches ‘Socialiser’ – a new Facebook application

    Monday, August 4th, 2008

    Yell Socialiser - Facebook ApplicationIn light of declining ad revenues from its print directory & use of online services, Yell.com, the online service from Yellow Pages, has launched a new Facebook application called ‘Yell Socialiser’. It was developed by digital advertising agency AKQA and hopes to inspire Facebook users to find new activities to do and places to go.

    The Yell Socialiser, currently in beta mode, is an application which allows Facebook members to pick from a range of activity types including “arty stuff”, “pampering”, “eating” or “night clubs”, then select up to five different venues in their chosen area.

    These venues are marked on a Multimap map and personalised invites with themed images can then be sent to the user’s Facebook friends. Users can edit and adapt the plan once it is created.

    The new Facebook application is Yell’s first move into social networking as part of its strategy to connect with new communities outside of its declining platforms. By combining the core business-finding strength of Yell.com with the additional social functionality of Facebook, Yell hopes to approach a wider audience and interact with it in a different, more social environment.

    See www.facebook.com

    Flogging – officially bad practice!

    Sunday, August 3rd, 2008

    Us digital marketing consulting folk have been touting for some time the message to clients that developing fake blogs (known fondly as ‘flogging’) is bad practice. Well, now new official Government legislation makes it illegal!

    Brands that have fallen foul of this practice historically include Sony with their ‘alliwantforchristmasisapsp.com campaign & Walmart with their fake ‘Across America’ blog. Both were caught out by their online audience and simply faced ridicule. But, since 26th May 2008, under the new EU Directive on Unfair Business-to-Consumer Commercial Practices, any UK company doing this faces prosecution, fines or even jail terms for staff.

    The kind of activities the legislation seeks to address includes:

    • ‘Astro-turfing’ - where employees pose as ordinary members of the public to post favourable reviews about their company
    • Posting entries under different aliases to make something look more popular than it is
    • ‘Sock-puppeting’ - where marketers poses a question online, then logs in as different people, all posting favourable responses

    So, not only is it bad PR now to get caught-out engaging in this kind of thing, but the message is quite clear. Don’t fake it – if you do, you could go to jail!

    Page tagging - It aint easy, but it need not be hard!

    Sunday, August 3rd, 2008

    This post is by Paul Cook, Founder, Positive Feedback

    When Google bought DoubleClick and - a year or so later - Microsoft acquired Atlas, there were genuine worries amongst media agencies about the two biggest online media owners having access to such powerful data about their advertisers’ campaigns.

    Since then, the worries have abated and both DC and Atlas still control the vast bulk of the market.  Why?  Because there is a no credible alternative to break this dependency and they are already too plugged into agency infrastructure for switching elsewhere to be viable.

    But, that doesn’t mean that their access to and control of the majority of UK (and worldwide) online advertising data has disappeared, nor that such power should be given up so easily.  Agencies are aware that their strategic value to clients is being lost as their core service - the group buying of media - is becoming commoditised.  They know their long-term value will come from not only better collation and analysis of advertisers’ campaign data, but more importantly, allowing them to use it to enhance targeting.  So, while, for now, Google and Microsoft’s ownership of the two biggest ad-servers in the Western world is only of minor concern, its repercussions are likely to completely undermine the future value of the media agency.

    But there is a way around this and it centres on winning back control of the site-tagging process.  At the moment, DC and Atlas are wrapped up in a battle to control the master tag - the tag to rule them all - the one site tag into which all other site tags can be plugged to make de-duplication of results possible.  The battle is being waged by all-comers - affiliate networks, site-side analytics companies, search agencies and, of course, the ad servers.  All of these companies are giving away free tag management solutions because they know it will lock clients into their technology, their data and their media.

    But none of these companies is in the strategic position of being able to take the data that a master tag delivers and feed back to the advertiser in a holistic way - a view that enables them to decide sensibly where and how their online budgets should be spent.  That role - for now - remains with the media agency.  So, it’s time then that the agency made efforts to win back control of tagging by owning the master tag themselves.  There’s no such thing as a ‘free’ tag management solution, in fact, freedom is the last thing you get with a piggy-back solution.

    This is why we’ve developed a standalone Tag Management System, TagMan, to put agencies back in control.  It’s a one-tag system that allows the agency and the client to plug in every tag on an advertiser’s web page into one back-end with one interface.  The data this feeds back is gold-dust and the simplicity of adding, editing and removing campaign tags from that point on is worlds ahead of anything currently available.  It can be done, for example, just by visiting the relevant page on the client site.

    But, while freeing up all the time and energy that goes into tagging a site properly is vital, it is the strategic win of taking back control of a client’s data that offers the biggest gains.  DoubleClick and Atlas are now aware fully of the value of having campaign data passing through their doors and are keen to do as much with it as it goes by.  If these companies do see shifting media agency revenue as a potential source for future growth then the ammunition in the battle is data.  Knowing this, it seems a strange advantage to hand over before the battle has begun and agencies need to find solutions like TagMan to provide the armoury they need.